NYAAC Programs

Why would we ‘console’ staff when medical errors are committed? A Bold Vision for Patient Safety: Culture Change in a Large, Complex, Multi-Facility, Healthcare System

Program Date: Jun 3, 2008
What does it take to transform the culture of patient safety in a large healthcare system? Is such culture change really possible in a municipal setting? What is a "Just Culture" and what would it look like in healthcare; would it be blameless, blame-free? How does an organization know if it successful at achieving its patient safety vision? HHC is well on its way to achieving this goal! Hear how HHC, the largest municipal healthcare system in the nation, has embedded core elements of patient safety into its culture, with the goal of becoming one of the safest healthcare systems in the nation by the end of the decade. Learn how to build on existing performance improvement processes and resources to educate and engage internal/external stakeholders, deepen awareness of patient safety issues, educate, and provide tools and techniques to recognize and prevent harm.

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